Reviews from Satisfied Guests at the Best Western Plus Monterey Inn

Great service, everything else good.

We stayed here during my husband’s business trip, and it worked out perfectly for us and our kids. The rooms were extremely clean, and the hotel staff were extremely friendly. I could tell that cleaning staff were very thorough.They were working on renovating the bathrooms while we were staying there, and it never bothered the kids or I while we’d be in and out of the rooms during the day. Our room had not been updated yet, but I can see that the rooms that have come with nice new bathrooms. Beds may have had new mattresses because they were extremely comfortable. There are a lot of fun extra amenities that made our stay nicer. We loved the yogurt machine, breakfast was included with our stay and was honestly pretty good. The lobby has a nice Nespresso machine which I was able to use for warm drinks for us and the kids. Be aware there are no microwaves in the room, but that’s not entirely uncommon for Monterey. They have one available for use downstairs, which isn’t too big of an inconvenience. It would be nice if the external stairs had key card entry, but it wasn’t bothersome to walk around to the lobby to get up. The parking garages were not difficult to navigate, and the elevators are conveniently located. The location is very convenient on Abrego street, being close to many things and to 1, while not being so busy that it’s loud or difficult to get into or out of. All in all, we left our 5 night stay feeling extremely glad we’d chosen this hotel.

First of all, it was our first time in this hotel and we stayed with our family. The front desk night and morning shift staff were friendly and professional. The hotel was clean and well-designed. O The room was good and the bed was comfortable! I didn't expect that the breakfast was gonna be amazing! You know hotel breakfast is usually bagels, jam, and coffee. However, they have a pancake machine, cold juice machine, fruits, omelets with cheese, hash browns, etc. It was so delicious! There is a complimentary coffee machine 24 hours in the lobby. Everything was amazing and thank you for your service!

Very helpful stuff, great and neat hotel